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Personalized Welcome & Branding

Every guest is greeted by name, in their language, under your brand.

Personalized Welcome & Branding

First impressions happen in the room. When your guest walks in, the TV already knows who they are: it shows their name, their language, your hotel branding, the local weather and everything they need for a perfect start of the stay.

How It Works

1

PMS sync at check-in

When reception checks the guest in, our platform receives the guest profile from your PMS automatically: name, language, room, stay dates and VIP status.

2

Welcome sequence plays

The room's TV wakes up with your customized welcome sequence: hotel video or imagery, a personal greeting and useful stay information.

3

Interface adapts

Menus, channel names and service pages switch to the guest's language. Returning guests can see their favorite channels restored.

4

Privacy at checkout

At checkout every trace of the guest is wiped automatically: name, preferences, app logins and cast sessions.

Why Hotels Love It

Memorable first impression

A personal greeting sets a five-star tone the moment the guest enters the room.

9 languages

The interface follows the guest profile — no manual language hunting.

Your brand everywhere

Logo, colors, imagery and tone are yours; the platform stays invisible.

GDPR-safe

Automatic data wipe at checkout keeps guest data private and compliant.

Frequently Asked

Which PMS systems are supported?

We integrate with the major hospitality PMS platforms; where a direct integration is missing, our team builds the connector during onboarding.

Can each room type have a different welcome?

Yes — welcome sequences can vary by room category, guest segment (VIP, family, business) or booking source.

See Personalized Welcome & Branding Live

Get a personalized walkthrough on your own TVs, with your branding.

Request a Demo

Hotel TV Insights

Product updates, hospitality TV trends and guest-experience ideas — about once a month, no spam.