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Guest Services & Room Service Ordering

Your services, one click from the couch — and new revenue for the hotel.

Guest Services & Room Service Ordering

The TV becomes your best-selling waiter and concierge: restaurant menus with photos, spa bookings, late checkout, taxi requests and room service ordering — right on screen, in the guest's language, 24/7.

How It Works

1

Publish your services

In the CMS you create menu items, spa slots and services with photos, prices and preparation times — per property, season or time of day.

2

Guests order on screen

A guest browses the room service menu on TV, customizes the order and confirms — no app download, no phone call, no language barrier.

3

Your team fulfills

Orders arrive in the staff dashboard (and optionally your POS/PMS), with room number, time and special requests. Status updates show on the guest's TV.

Why Hotels Love It

More in-house revenue

Visual menus and effortless ordering measurably lift room service and spa sales.

No language barriers

Menus in the guest's language mean fewer mistakes and happier guests.

24/7 availability

The TV never puts a guest on hold.

Charges to the room

Orders can post directly to the guest folio via the PMS integration.

Frequently Asked

Can orders go to our existing POS?

Orders arrive in our staff dashboard out of the box; POS and PMS folio integrations are configured during onboarding.

Can we sell external services?

Yes — tours, transfers and partner services can be listed with commission tracking.

See Guest Services & Room Service Ordering Live

Get a personalized walkthrough on your own TVs, with your branding.

Request a Demo

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